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Welcome


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Welcome


Furry Friends is a dog grooming salon in Royston. Through recommendations from happy customers Furry Friends has steadily grown and has recently moved to new more spacious permanent premises at North End in Meldreth. The new location offers a safer entrance, car park, rural space to give your dog a quick walk before their appointment, reception area, a light and airy salon with air-conditioning and a walk in bathing area.

Furry Friends grooming salon uses quality “All natural” shampoos suited to each dogs coat type, colour and condition. We also use a high quality conditioner which helps to leave your dogs coat silky smooth and less likely to matt with regular grooming. All dogs are bathed with a heated power shower, the correct shampoo is selected and use of conditioner is assessed. The anal glands are checked and emptied if necessary. The larger dogs are catered for with our walk in bath which helps to eliminate the risk of injury with climbing in and out of a raised bath. If your dog has a skin condition, please let us know as we can discuss their requirements.

The salon is fitted with high quality grooming equipment including electric, hydraulic lifting tables, which again means any size dog can be groomed safely, high velocity blasters and top quality finishing dryers. Cabin dryers are not used, each dog is dried and groomed out by the groomers however we can cage dry dogs with shorter coats if they don’t accept the dryers. All the equipment is regularly cleaned and sterilised and the salon is a quiet, calm environment that is kept clean and well ventilated.

The dogs are booked in for grooming by appointment only and after consultation will be groomed individually by passionate animal lovers. We understand that the dogs in our care are precious family members and are treated with care and kindness at all times.

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Services


Services


At Furry Friends we groom all breeds of dog and can offer advice on maintenance grooming and correct tools for the coat type for use within the home between visits.

We recommend that certain breeds have regular grooming to help keep them in good condition which will benefit both their health and welfare and block booking a sequence of dates is available.

We offer

  • Full groom – this includes any of the following depending on the breed and customer requirements.
  • Hand stripping (Border Terriers / Wire haired dogs)
  • Clipping
  • Hand Scissoring
  • Anal Gland Treatment
  • Nail Cutting
  • Ear plucking and Cleaning
  • Bathing
  • De-Shedding (Removal of undercoat)
  • Flea Treatment

Or simply book in for a quick nail trim £5.00

Freshen up bath between full grooming appointments prices start from £14.00

The average grooming time is 2-3 hours however this is very much dependent on the size of the dog, condition of the dogs coat and the temperament of the dog in regards to allowing the grooming to take place. We will always do our best to groom your dog to meet your requirements but in cases where the dog is badly matted, for the dogs welfare this may need to be clipped off short.

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The Team


The Team


Donna Robinson

Owner, Manager & Head Stylist

Donna has always been an animal lover and over the years has owned Dogs, Rabbits and a Horse but has not always been able to work with animals. In 2004 Donna left her job as a project manager and Trained in Dog Grooming. Donna started grooming in 2004 and trained with Hazel Gill at her grooming School of Creative Grooming in Lincolnshire. Furry Friends was set up in January 2005.      


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Ellie Fallon

Assistant Manager

Ellie Joined Furry Friends in February 2012 whilst attending a Dog Grooming Course at the College of West Anglia. She gained a City and Guilds level 3 qualification and is now an outstanding groomer and has recently been promoted to Assistant Manager. Ellie owns a Bichon Frise called Rosie.


Fern Ellis

SENIOR DOG groomer

Fern works part time at Furry Friends and has been employed with us since April 2013, She has 18 years experience and has previously worked as Senior Groomer and Managed Salons.


Hannah Singleton

LEVEL 1/2 Trainee groomer

Hannah has not always worked with animals but in 2013 decided to follow her passion and attend a course in Animal Management at Shuttleworth College, She came to Furry Friends to gain work experience and decided that Dog Grooming was the job for her, she is now being trained by myself and will be attending college next year.


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Payment Method


Payment Method


Cash or Cheque only – We do NOT except card payments at this moment in time.      

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Cancellation Policy


Cancellation Policy


We are sure you will appreciate that each dog is allocated a time slot suitable to their individual grooming requirements, because of this we do ask that you arrive promptly for you appointments. If this is not possible and you are running late or need to cancel your appointment we require as much notice as possible. We will do our best to accommodate your needs but we do still need to cover costs. A charge of £15.00 will be incurred per dog if there is a failure to give at least a full 24 hours notice of cancellation.